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A product is labeled 'Factory
renewed' for any number of reasons:
 | Open Box: Items
cannot be sold as new if product packing is removed
without a purchase. |
| Returns: Consumers
can return products for any reason (Please refer to
our
return policy). Perhaps the
consumer didn't like the product or had difficulty
getting the item to work. These items must be
identified as 'reconditioned' or 'refurbished' to
be resold. |
| Scratch and Dents:
Some items are returned with visible wear and tear.
MyGiftSite.com makes every effort to ensure that
our reconditioned merchandise does not include
'Scratch and Dents.' |
How are products renewed?
Every renewed product must pass a thorough
examination. After repairing any defect and
sanitizing, the product is repackaged. This service
may be performed by the original manufacturer or a
reputable professional outside firm. All products are returned to like-new
or almost new condition.
How do I identify
'Factory Renewed' products?
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We note these products
on our site with this icon. |
Will 'Factory Renewed'
products come in different packaging?
By law, product packaging must state if an item is
factory renewed. Packaging and terminology may differ
from the original. Some items will arrive in a
regular retail box with a sticker indicating that
it's reconditioned, refurbished, or factory serviced.
Some items are repackaged in a plain brown or white
box. Enclosed manuals may refer to accessories
(camera cases, straps, etc.) that are not included
with the reconditioned product. Be sure to read over the
product information page for a list of included
accessories.
What makes a 'Factory
Renewed' item such an excellent purchase?
| Factory renewed products
maintain high quality standards. Each item is
checked at least twice for proper working condition
and quality. In fact, renewed goods have a very low
(2-percent) return rate. |
| The price you pay for a
renewed item is much lower than at retail.
|
| Our guarantee covers
every renewed item you purchase the same as new
merchandise. For more
information about warranties, please read our
Guarantee.
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Legal Note
Because we source goods through wholesalers, not all sales of goods on the site are
necessarily endorsed by or affiliated with the
original manufacturer of the goods or the owner or
licensee of a mark associated with the goods.
MyGiftSite.com, however, stands by all sales on the
site and offers its guarantees and warranties on all
sales. |
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